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Sample Collection

Test at home with our easy to use kit

Collecting your sample couldn’t be easier. We provide everything you need to do this in the comfort of your own home, then just place it in our pre-paid and tracked packaging and pop it in the post direct to our labs.

What’s in the kit

Simple and safe, our kits are assembled according to ISO 13485 quality management system and all items are CE marked, which means they are standardised and fully traceable.

Up to four lancets, used to puncture the fingertip.

One or two microcontainers, depending on the tests you have purchased, in which your blood sample will be collected.

Full instructions on how to collect your sample and ensure that it’s in the best possible condition for testing.

Prepaid 24 Tracked Return envelope for sending the sample back to the Forth labs.

How to collect
a successful sample

Collecting your finger prick blood sample is quick and easy, and each sample pack provides full instructions. To help ensure your sample is in ideal condition for our labs to test, there are a few simple things need to remember:

  • Watch our short how-to video which will take you through the process step-by-step.
  • Ensure you’re WELL HYDRATED by drinking plenty of water in the hours before the test, and a large glass of water 30 minutes before you collect your sample.
  • Warm your hands up by either a hot shower, or by placing your hands in warm water for around 4 minutes before taking the sample. This ensures good blood flow to the fingers.
  • Don’t squeeze your finger too hard as this can cause the blood cells to burst.
  • Fill the sample tube to the marked line, and if you’ve got a purple tube in your kit you’ll need to give it a shake after every drop added to ensure the sample doesn’t clot.
  • Post your sample on the same day as collection, between Monday and Thursday, which will ensure it gets to our labs in good time.

What do I do if I have problems collecting my sample?

If you follow our ‘how to collect’ advice, you shouldn’t have any problems collecting your sample – 9 out of 10 customers return a successful sample first time.

Don’t worry if you do encounter some difficulty. Simply drop us an email at  [email protected] and we’ll talk you through the process, help identify any issues, and send you a replacement kit to have a second go if you need it.

Unless you’ve got a known circulation problem in your hands, in our experience everyone should be able to successfully collect a sample and we’re always happy to help.

What happens after I have sent my sample?

Before popping your sample in the post, make a note of the tracking number. Each sample also has a unique barcode which ensures your sample can be tracked through the testing and analysis process, so you’ll be able to see how your sample is progressing every step of the way.

Once your sample has arrived at our laboratories, you’ll receive an update via text/email. We’ll then send you another text/email when your sample has been analysed and your results are ready to view on your personal health dashboard.