We have strict processes in place to ensure the protection of our customer’s data. Following GDPR the company also operates under tight legal rules about the sharing of data which ensures that data is only shared if it is crucial to the delivery of our service. For example, our doctors see customer results at the time of review, however, after review, access to results is withdrawn.
You can easily activate your kit by following a simple set of instructions, click the link below to read the instructions. If you have sent your sample back without activating your kit, please get in touch and we can activiate your kit for you so you can view your results.
When you order a subscription kit, you will be able to select the frequency of your subscription during checkout. If you would like to change the frequency of your subscription or cancel, you can do this from your results dashboard.