We offer the option of customising most of our test packages so you can create a bespoke test to suit your requirements. You can do this by selecting ‘customise this test’ on the test page.
Waiting a short while before collecting your sample is no problem. If you would like to wait, please store your kit in a cool, dry place.
Yes, just before checking out, you have the option of selecting if the test kit is for yourself or for someone else. If you select ‘It’s for someone else’ we will include a blank lab request form which will include the details on how the recipient can create an account and activate the test kit in the top right hand corner.
Your test results are broken down by each biomarker and can be viewed within your Results Dashboard. Simply click ‘View Results’ button for your test shown in your account.
If you need to make a change to your order, please contact our support team by emailing [email protected] as soon as possible after purchase.
This is not something we can offer as our lab does not analyse blood groups.
Our finger prick blood test kits include everything you need to take your sample and send it back to our lab. Including lancets, test tubes, sterilising wipes, plasters, lab request form and a pre-paid envelope for you to return your sample to our lab.
Our labs operate a robust quality control programme to ensure equality standards are met on a day-to-day basis. Each biomarker analysed is validated for both accuracy and repeatability through ISO 15189 and an ongoing external quality assessment scheme which our lab voluntarily participates in.
For the majority of our finger prick blood tests, results will be available within 2 working days from receipt of your sample at our lab.
If our FAQ’s are unable to answer all of your questions or if you have any further enquiries, feedback, or complaints, then please contact us via [email protected] or use the form provided.
Our finger prick blood test kits include everything you need to take your sample and send it back to our lab. Including lancets, test tubes, sterilising wipes, plasters, lab request form and a pre-paid envelope for you to return your sample to our lab.
A phlebotomy blood sample (also known as venous) is where the blood is collected from the vein. A finger prick blood test (also known as capillary) is one that is collected from the finger using a lancet that pricks the finger with a small, sharp needle.
A phlebotomy blood sample (also known as venous) is where the blood is collected from the vein. A finger prick blood test (also known as capillary) is one that is collected from the finger using a lancet that pricks the finger with a small, sharp needle.
A phlebotomy blood sample (also known as venous) is where the blood is collected from the vein. A finger prick blood test (also known as capillary) is one that is collected from the finger using a lancet that pricks the finger with a small, sharp needle.
A phlebotomy blood sample (also known as venous) is where the blood is collected from the vein. A finger prick blood test (also known as capillary) is one that is collected from the finger using a lancet that pricks the finger with a small, sharp needle.
When viewing your basket, you will be able to enter any discount codes you have. Simply enter your code in the box provided and press apply.
When your results are available, we will email/text you to let you know that your results are available via your secure dashboard.
Our accredited labs operate a robust quality control programme to ensure equality standards are met on a day-to-day basis.
No, you are not required to provide the details of your GP or surgery with us when you purchase one of our products. Therefore, we will not share any of your results with your GP or contact your GP.
Some biomarkers are sensitive and can fluctuate depending on the time taken or if any food has been consumed. The results we provide are accurate at the time you took the sample.
If you are ordering a phlebotomy kit during your purchase, the kit is free. The option of adding a phlebotomy appointment with a mobile nurse is £55.
