In the instance you need to reschedule your clinic appointment please call the telephone number within the order confirmation email as soon as you possibly can. The call operator will be happy to assist you and provide the next available appointment to book. Appointments cancelled within 24 hours of the appointment will incur a cancellation fee.
If you need to cancel your home phlebotomy appointment, please contact our phlebotomy partner on the same telephone number that your appointment was arranged on. Appointments cancelled within 48 hours of the appointment will incur a cancellation fee.